Here at LAF, we’ve been keeping a close eye on the constant flux of health care in Illinois as the state works to execute the Affordable Care Act (ACA) and put consumers into managed care systems. As always, new issues are popping up, and this week consumers are dealing with complications in their Marketplace applications.
On August 12, the state sent out notices to approximately 10,300 Illinois consumers who are signed up on the Federal Health Insurance Marketplace regarding citizenship and immigration inconsistencies in their applications. Consumers who receive these notices have until September 5th to respond with the appropriate paperwork or they will lose coverage on September 30th. Our enrollment paralegals have begun advising clients on the steps they must take to keep their coverage.
We recommend that clients who receive this notice immediately log into their HealthCare.gov account and upload the requested documents or mail them to the address listed in the notice—even if they submitted the documents previously. Consumers can also call Illinois Department of Central Management Service at 1-800-318-2596 to determine what documents are needed to verify their citizenship status, or to check whether their documents have been received.